Return And Refund Policy
Thank you for shopping with Doocart. Your satisfaction is important to us.
Returns
We accept returns for eligible items within 30 days of delivery. The item must be unused, in its original condition, and in the original packaging.
Non-Returnable Items
Certain items such as personal care products, customized products, and some discounted items may not be eligible for return.
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue so we can assist you.
Return Shipping
Return shipping costs may be the responsibility of the customer unless the return is due to our mistake or a defective product.
Contact Us
For any questions about returns or refunds, please contact our customer support team.
Thank you for choosing Doocart